Below is a letter updating you on our progress at home. While I tried to keep it short, there were so many things I wanted to tell you. One thing I did not inlcude was the fact that I want Dewey with me everywhere I go! He's a playbful boy but knows when play time is over. He's not jumped on any of the furniture, done any counter-surfing for human food, or lunged at anyone's head. We even made a successful trip to the pet store, and guess what. I had forgotten to turn his collar on. Oops. Anyway, please feel free to post my letter and our photo on your website. (I've also included his puppy photo just for you to see.) And if you'd like to include my email address (email@example.com) at the end of my letter, I'd be MORE than happy to serve as a reference/contact for any potential clients looking for a believer. Goodness knows, I am your number one fan!
Hi Trish! Hi Chuck!
In one word, WOW! I cannot tell you how impressed I am with the progress Dewey made in the five weeks he spent with you. Initially nervous about seeing him for our first training session and knowing I'd be going home alone, my fears and anxieties were soon comforted when I got to interact with a well-mannered, well-behaved dog, Dewey. Also setting my mind at ease was seeing the way you interact in an authoritative, yet loving way, the way Dewey's eyes were constantly fixed on you, and the fact that he never once cowered in your presence. Prior to his arrival at Silverbook, we'd gotten to the point where we were both emotionally drained, stressed out, and very unhappy. The thought of being able to again enjoy the intelligent, fun, and loving dog I once knew honestly brings me to tears, only now they are tears of happiness. Having him home has been such a treat and the transition was much easier than I ever anticipated. The obedience training he received at Silverbrook has carried over into many facets of our life. Aside from the basic commands he now follows, I've seen a decrease in car-sickness, we've eliminated unwanted chewing, and he's finally housebroken! Additionally, we now enjoy working together and I make every moment (including every walk) a teachable moment. Although not necessary, I love our training time because Dewey continues to amaze me. And just when I think Dewey wants to stop training and start playing, he proves me wrong and instead wants to continue showing off his accomplishments -it's like he lives to please me - you can see the pride in his eyes and in his posture. So we keep on with the basics and have now added some small tricks to our repertoire. In time, we'd love to come by and show off what we've maintained since leaving Silverbrook and what we've learned together.
It is quite clear why you come so highly recommended and believe me when I say, I've passed your name along to everyone I know - it looks like you'll be getting a few more dogs in the near future. I will never be able to thank you all enough not just for training both the dog and owner, but also for preserving a relationship that is so dear to me!
Debbie Rappaport (firstname.lastname@example.org)
I just wanted to take a few minutes to check in with you and let you know how Bella is doing....
First off, let me extend a sincere thanks to you and your staff for the training and oversight that you provided Bella in her first critical months of development. Additionally, I would like to thank you for the training and support that you gave me, including the patience in answering all of the rookie questions that my inexperience brought with the deal. LaNay and I are completely satisfied with Bella in obedience, companionship, and hunting performance.
Her first season in the field was amazing. Every time we went out, it was like being in the classroom for her, and she learned alot. Some of her developments were subtle, but ever present. Let me share one short story with you..One day walking back to the truck from a morning in the blind I paused to unload my shotgun. As I worked the pump action to eject the shells, Bella instinctively came to the heel and was looking for a mark. She had learned pretty fast that when I worked the action on the gun, birds usually started falling from the sky. Needless to say, I was very pleased. She got a well rounded season of both duck and upland bird hunting and has done very well with both. I have included a photo of her emerging from the James River with a bufflehead in her mouth, a photo of her posing with a merganser from the same hunt, and a photo of her and I in the field over pheasants.
Her performance as a family pet is equally as impressive. Her behavior around young children is remarkable. Her temperment is outstanding, and instituting obedience early in the program was exactly the right thing to do.
I will be back for another Silverbrook pup in two to three years. I am transferring to Hawaii in May, so I will be away from the immediate area for awhile. However, you will hear from me again when I am ready for a second lab. Trish, your dogs are first rate and I am a believer in your breeding and training program. I would not go anywhere else for a great gun dog.
Thanks again for what you have helped bring me, in Bella.